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Tell us about your purchasing challenges, and we will offer you tailor-made solutions in return.

 

FAQ

What is iSYBUY?

iSYBUY is a Source-to-Pay solution that simplifies and optimizes your purchasing processes, from sourcing to invoicing.

Why should I book an appointment with iSYBUY?

Scheduling an appointment with iSYBUY allows you to benefit from a personalized demonstration with our experts. We analyze your needs, present our solutions, and explain how our Purchasing Information System can optimize your purchasing processes.

What happens after making an appointment?

Once your appointment is confirmed, a member of our team will contact you at the agreed date and time. We will discuss your purchasing objectives and offer you a personalized demonstration of our Source-to-Pay solution.

How long does the appointment last?

Our appointments typically last between 30 and 60 minutes, depending on the complexity of your needs and any questions you may have.

Is the appointment free?

Yes, the appointment is completely free. It's the perfect opportunity to discover how iSYBUY can meet your purchasing needs without any obligation.

How can I book an appointment?

You can book an appointment directly through our online calendar. Simply click on "Book an appointment" and select a date and time that suits you. Alternatively, simply fill out our contact form.

How can I contact the support team for help?

Find all the answers to your questions on our free online support or contact our support via the form on our website or the email address that was provided to you.

Can I change or cancel an appointment?

Yes, you can change or cancel your appointment at any time using the confirmation link received by email or by contacting us directly.

Who will be attending the meeting with me?

You will be in contact with one of our purchasing experts or a member of the sales team, depending on your needs. They are experts in optimizing and digitizing purchasing processes.

Do I need to prepare anything before the appointment?

There's no need to prepare anything. However, having information about your current purchasing processes and specific needs can help make the meeting even more productive.

How do I connect to the appointment?

Once your appointment is confirmed, you will receive a link to join the online meeting, usually via Teams. Simply click on the link to participate.

I haven't found a time slot that suits me, what should I do?

If none of the available time slots suit your schedule, please don't hesitate to contact us using the contact form. We will offer you an appointment that fits your needs.

Can I ask my questions directly via the contact form?

Yes, you can ask all your questions via the contact form. If you have specific requests or concerns about our solution, please feel free to submit them. A member of our team will respond promptly.