Privacy Policy – iSYBUY Company

Personal Data Management

Personal Information:

"Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (Article 4 of Law No. 78-17 of January 6, 1978). The terms "personal data," "data subject," "processor," and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

01. Persons Responsible for the Collection of Personal Data

For personal data collected as part of the creation of the User's personal account and browsing on the site, the person responsible for processing is iSYBUY, represented by Mélanie Lehoux, its legal representative.
iSYBUY ensures compliance with current legal provisions, including determining the purposes of data processing, informing users about the handling of their data, and maintaining an accurate processing register. iSYBUY also takes all reasonable measures to ensure the accuracy and relevance of the data it processes.

02. Purpose of the Data Collected

iSYBUY may process all or part of the data for the following purposes:

  • Navigation: To enable site navigation and manage services ordered by the user (e.g., connection data, billing, order history).
  • Fraud Prevention: To combat fraud such as spamming and hacking.
  • Site Improvement: To enhance navigation (e.g., usage data).
  • Customer Feedback: To conduct optional satisfaction surveys.
  • Communication Campaigns: For SMS and email campaigns.

iSYBUY does not sell personal data. Data is used only when necessary or for statistical purposes.

03. Rights of Access, Rectification, and Opposition

Under GDPR, users of iSYBUY have the following rights:

  • Access and Rectification: Request access to or correction of personal data.
  • Erasure: Request deletion of data under specific conditions.
  • Withdraw Consent: Withdraw consent for data processing at any time.
  • Data Portability: Obtain a copy of personal data in a portable format.
  • Post-Mortem Instructions: Define what happens to their data after death.

Requests can be sent to:
iSYBUY – DPO, 2 Chemin Saint Jean, 31450 Montesquieu Lauragais, France.

Users must include proof of identity with their request.

04. Non-Communication of Personal Data

iSYBUY ensures personal data is not transferred outside the EU without prior notification and guarantees data security. In case of a breach, affected users will be promptly informed.

05. Types of Data Collected

Data collected includes: name, email, company, and phone number. This information is retained for up to 10 months after the contractual relationship ends.

06. Incident Notification

Despite security measures, iSYBUY cannot guarantee complete data protection. In the event of a breach, users will be notified, and necessary actions will be taken.

Hypertext Links, Cookies, and Internet Tags

Cookies

Cookies store navigation-related information. Users can manage cookie preferences through their browser settings. Refusal to accept cookies may impact site functionality.

Internet Tags

Internet tags collect user behavior data for site optimization. iSYBUY uses these responsibly and informs users about their usage.

Applicable Law and Jurisdiction

Disputes related to the site are governed by French law, with exclusive jurisdiction granted to the courts of Toulouse.